We are looking for Host/Hostesses to join our front of house team at a new restaurant in Portsmouth. The role will be starting on the 29th of January and will be an ongoing contract with 16 hour minimum contracts per week. Shift times vary.
Must-Have Qualities;
* A genuine hospitality mindset — you enjoy making people feel welcome and taken care of.
* Strong sense of ownership — you take responsibility for the complete guest experience.
* Ability to communicate confidently and clearly with guests, teammates and management.
* Ability to follow simple systems and execute them consistently.
* Positive, guest first attitude during both calm and busy services.
* Reliability — show up on time, prepared, and ready to contribute, good history of workplace attendance.
Skills & Experience;
* Previous FOH or customer-facing experience preferably in a restaurant, but not essential.
* Comfortable standing for long periods and working in a fast-paced environment.
* Ability to multitask while staying calm, professional, productive and friendly.
* Willingness to learn, accept feedback, and improve.
* Basic maths and cash/POS handling skills (training provided)
What Success Looks Like in This Role;
* Guests feel welcomed, informed, and cared for.
* Service cycles and standards are followed consistently — not just during quiet periods.
* Problems are addressed proactively, never ignored.
* Teammates feel supported and communicated with.
* You take pride in doing really well, and thrive on receiving 5* reviews
About the company;
Here at Hot Rock the guest experience is of the upmost importance, our teams exude hospitality, every single guest that chooses us for their dining experience is made to feel welcome and special. If guests are not leaving us happy and ready to spread the word of their dining experience to friends and family, we aren’t doing our jobs correctly.
Our team members feel the passion of the management from the first time meeting them, Hot Rock is a genuinely fun and caring place to work!
This role is best suited for people who value teamwork, accountability, and pride in their work. If you’re looking for “just a shift,” this may not be the right fit — but if you want to be part of a strong service culture, we’d love to meet you.
If interested, plese contact us for more information