About The Role
Job Purpose:
Overall management of heating maintenance contracts. Management of all engineers and administration staff working on such contracts, carries out costing of works and management of works, processing of Certification, schedule of rates, and liaison with all clients under this department. Reporting to the Operations Manager. Ultimately overall accountability for the delivery of assigned contracts.
Key Responsibilities:
1. Controlling and planning/forecasting all regular annual planned Service, reactive maintenance and install works.
2. To deliver a high-quality service to the client and their customers, through strict management and enforcement of company processes.
3. Manages staff and systems, analysing operating practices, implementing changes to workload and materials delivery schedules to site/van stocks and POD processes.
4. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities, including development of trade staff by the same opportunities.
5. Resolves technical problems by coordinating preparation of reports and communication with staff, analysing data, and identifying solutions, and then costing for variations.
6. Manage contractual compliance day to day for service of heating systems and repairs across Gas, Oil, Solid Fuel and Renewable heating systems.
7. Management ...