Job overview
We are recruiting for a Data Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This role is central to the smooth running of our theatre service. You will provide high-quality administrative support, supervision, and training to both clinical and non-clinical teams, helping ensure that theatre sessions run efficiently and in line with Trust Access Policy.
A key part of the role is maintaining the accuracy and integrity of data within the theatre management system, identifying and correcting missing or incorrect information, validating theatre reports, and supporting the service to make the best possible use of its theatre capacity.
You will play an active part in the day-to-day operational management of Theatres, working closely with colleagues to resolve issues quickly. The role requires someone who can juggle competing pressures, work independently with confidence, and handle frequent interruptions while maintaining a strong focus on accuracy and service quality.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The post holder will develop and maintain a detailed knowledge of all relevant Trust policies.
Communicate effectively with your team, ensuring administration and theatre staff are fully trained on the theatre management system (currently Bluespier) & appreciate the need for timely & accurate data input.
Analyse Trust data sources to provide internal routine reports based on standard operational procedures. This may involve manipulating and analysing data from multiple sources with the main focus on data quality and any service improvements required.
Prioritise own workload, using initiative, whilst dealing with frequent interruptions. Communicate effectively and liaise between all disciplines of staff throughout the hospital.
Provide efficient reception / administrative support in all aspects of the department’s work as directed by the Theatre Manager / Data Manager always maintaining confidentiality. Ensuring Main Theatre Reception is staffed 08:30 – 16:00 Monday – Friday (not including Bank Holidays).
Support data quality within all divisions. This will involve working closely with managers & key players to ensure all activity is captured & reported correctly.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* Educated to minimum GCSE level or equivalent
Desirable criteria
* A – Level or above in a data/information related subject
Previous Experience
Essential criteria
* Demonstrable administrative experience
* Handling telephone enquiries
Desirable criteria
* Staff supervision
* NHS experience
* Recent supervisor experience
Skills
Essential criteria
* Excellent communication and presentation skills
* Excellent verbal/written and interpersonal skills
* Basic to intermediate Excel
* Ability to work independently and as part of a team
* Methodical and able to priorities own workload
* Ability to adapt to change
* Ability to work well under pressure
* Confidentiality and sensitivity of approach
Desirable criteria
* Understanding of relational databases
* SQL Server or similar
* Intermediate to advanced Excel