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Location: Market Drayton Leisure Centre TF9 1JT
Contract type: Permanent, Full time
Working Hours: 37 hours per week covering a mixture of early and late shifts and 1 weekend in 3 (subject to change)
Salary: £25,080.78 + Excellent Benefits
Here at Shropshire Leisure Community Trust, our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit for a part-time Duty Manager to join our team.
In the role of the Duty Manager, you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority.
The role will involve a high level of customer interaction with high-profile sports governing bodies and other commercial and corporate organizations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
You will help in facilitating a safe, fun, and professional working environment with excellent training and development opportunities, as well as a free membership to our leisure centres.
About You
The successful candidate will be a passionate and enthusiastic individual who, like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
To be considered for this role, we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the leisure industry.
It is desirable that you hold a National Pool Lifeguard qualification, as well as first aid; however, training will be provided for the right candidate.
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.
What we offer
* Free membership at the Centre plus heavily discounted use of classes and facilities
* Free safeguarding training and DBS check
* Excellent Development and Training Opportunities
* 6% employer matched pension contribution
* Up to 21 days annual leave + public holidays (Pro Rata)
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements, or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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