Harrods Hammersmith, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Supply Chain Process Manager role at Harrods
Harrods Hammersmith, England, United Kingdom
Join to apply for the Supply Chain Process Manager role at Harrods
About The Role
We have an exciting opportunity for a Supply Chain Process Manager to join our team. Working alongside the Solutions Manager, you will be responsible for identifying inefficiencies and gaps within current processes and work collaboratively to deliver improvement initiatives, taking advantage of best practice and industry standards.
This role involves working closely with subject matter experts and business process owners in areas such as:
* Buying & Merchandising
* Finance
* IT (Business Solutions)
* Business Change
Other responsibilities include:
* Evaluating and optimizing end-to-end supply chain processes for efficiency and cost-effectiveness by identifying opportunities for process improvement and the implementation of best practices.
* Leading business process mapping initiatives to analyze, design, and optimize supply chain workflows, ensuring efficiency and alignment with organizational goals.
* Leading a culture of continuous improvement and operational excellence across the Supply Chain, utilizing LEAN methodology.
* Partnering with internal stakeholders, including logistics, buying, merchandising, and finance teams, to identify pain points and optimize processes.
* Working closely with the Solutions Manager and IT teams to identify and implement technological solutions that improve operational efficiency, enhance visibility across the supply chain, and provide a seamless customer experience.
* Collaborating with internal stakeholders (warehousing, buying, merchandising, finance) to optimize processes end to end, ensuring alignment with wider business strategy.
* Facilitating workshops and training sessions to ensure adoption of new processes.
About You
You will have a strategic mindset, effective communication skills, and the ability to collaborate with cross-functional teams. You should possess extensive experience in Retail/Supply Chain & Distribution omnichannel business, along with a Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business Administration, or a related field (preferred). You should also have over 5 years of experience in supply chain management, operational excellence, or process improvement roles, ideally within the luxury retail, fashion, or high-end consumer goods industry.
About Us
Harrods is one of the world’s leading luxury department stores and a destination for top designers and sought-after brands globally. Our mission is to make visiting our iconic Knightsbridge store one of the most inspiring shopping experiences in the world.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We offer a friendly environment, abundant opportunities, and support to build an exceptional career across our diverse business areas.
Uniquely You
We believe the personality and authenticity of our people set us apart. We celebrate diversity and invite applications from all backgrounds. If you don’t meet every criterion but have the skills and genuine interest in working for Harrods, we encourage you to apply.
Learn more about our culture by searching #TogetherHarrods on LinkedIn, Facebook, or following us on Instagram @togetherharrods.
#J-18808-Ljbffr