Job description
Internal Communications Manager – Group Digital
Base Location: Reading / Watford with weekly travel to London
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as an Internal Communications Manager
As part of the Corporate Affairs & Marketing function, the Internal Communications team plays a vital role in building confidence, pride and trust in the leadership and strategy of KPMG UK.
Over the past few years, we have evolved our operating model to achieve the above, transforming business partnering with the remit to support areas of our firm with transparent, consistent messages to help our colleagues and our firm to succeed.
We’re putting more focus on two-way discussion, increasing the visibility of our leaders and, most importantly, putting the spotlight on our 16,000 incredible people.
What will you be doing?
This is an Internal Communication (IC) Manager role working in a team of transformation and business communications leads. The team designs, delivers and measures change and transformation communication strategies for the firm’s most strategic priorities and its largest investments. We are looking to drive lasting change through communications to tangibly contribute to the firm’s strategy. The role will support Group Digital so a passion for technological change and how digital can transform the firm would be beneficial.
Responsibilities:
1. Identify the communication needs of the specific part of the business you’ll be supporting
2. Contribute to and implement the communication plan - creating key messages, writing, editing and measuring content
3. Advise the business on optimal ways of communicating
4. Help devise campaign activities to communicate the business strategy
5. Working with identified project and programme leads, plus change and learning leads, to create coordinated strategies and plans to land change successfully.
6. Align your activities to the firm-wide communication priorities
7. Project management, including leading the planning and execution of events that increase engagement with leaders and colleagues, such as roadshows, town halls and leadership briefings
8. Work with and influence stakeholders from across the business
9. Manage creative/production briefs, working alongside in-house and external suppliers, including our broadcast studio
10. Collate, share and act upon feedback from employees, internal communication measurement and best practice to improve future activity.
11. Work closely with colleagues in the broader Corporate Affairs & Marketing s team to align leadership messages and activities and take into account the wider communications agenda.
What will you need to do it?
This is an excellent opportunity for an experienced communicator looking to take the next step in their career. We are seeking someone with IC business partnering experience, who is used to managing communications projects and who is happy rolling their sleeves up to get the job done. Our ideal candidate is comfortable working with senior executives as well as writing for all media.
It is a varied role demanding a flexible and adaptable approach, as well as sound communications judgment, discretion and an enthusiasm for delivering the tactics. The person will demonstrate excellent writing skills, strong attention to detail and experience of managing events.
Skills Required:
12. Good understanding of change communications with experience of working on projects that deliver strategic, cultural, and significant operational change.
13. Excellent written and oral communication skills in fluent English, for all and any media
14. Track record of delivering impactful communications in a fast-paced and complex environment
15. Strong influencing skills and able to build relationships with senior stakeholders.
16. Ability to think creatively, bringing innovative ideas to develop and deliver impactful communications.
17. Experience of planning and delivering communications events, such as town halls and leadership briefings
18. Knowledge of key communication channels and content development, including intranet, film and digital
19. Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
20. A strong team player who is used to working collaboratively but also is very self motivated and proactive
21. Energy, commitment and the ability to work under pressure and to tight deadlines
22. Ability to manage a number of tasks and respond to ever-changing priorities
23. Ideally will have worked in a large corporate or professional services firm
Our Locations:
We are open to talk to talent across the country but our core Central Service hubs for this role are:
24. Reading
25. Watford
This position will require weekly travel to our London Canary Wharf office.
With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
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