ABOUT CATS GLOBAL SCHOOLS
CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers. With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts school, English language schools and a variety of summer programmes in the UK, US, Canada and China. Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities. We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students.
ROLE OVERVIEW
This is a full-time role based in the company Head office in Cambridge, UK. The post holder will be required to manage the operational functions of the Head Office, ensuring smooth and effective running of the day-to-day support activities within the space.
MAIN RESPONSIBILITIES
· Managing the HQ reception desk function including but not limited to being responsible for contractors/visitor management, managing couriers, post and deliveries, coordinating incoming and outgoing mail, and being responsible for the Head Office phone, transferring calls and answering enquiries where appropriate.
· Responsible for producing Salto access cards for new starters as well as ensure leavers cards are disabled.
· Monitor and record office expenditure including but not exclusive to stationery and printer paper.
· Lead on and support HQ initiatives and events such as wellbeing days, Christmas events, birthdays, cards/flowers etc
· Be responsible for the meeting room calendars including ordering refreshments/snacks where directed by the SLT or other senior managers
· Arrange and coordinate relevant testing for office equipment such as PAT testing etc. in a timely manner
· Support the HR team where directed and with duties commensurate with this post.
· Being the first line responder for all office related queries from employees
· Ensure all data is handled appropriately and in line with the Company's data protection policy
· Liaise with third parties where relevant to ensure all facilities are effectively managed and all repairs and maintenance is carried out within a reasonable timeframe.
· Arrange and coordinate the Health and Safety inductions and DSE assessments for new staff.
· Arrange Head Office operational contracts and purchases, including but not exclusive to: Water Coolers, Office Plants, Kitchen Supplies, Furniture, Coffee Machine etc.
· Manage the Head Office taxi accounts.
· Be the Health and Safety representative for Head Office
· Undertake Fire Marshal and First Aid training in order to be the principal Fire Warden and First Aider for Head Office
· Be a Head Office Key Holder and with responsibility for building security
· Undertake the weekly fire alarm test and ensure it is accurately recorded
· Arrange and manage the quarterly fire evacuation drill
· Support Line Managers with relevant onboarding duties
PERSON SPECIFICATION
Experience
Experience of working in a global education business (Desirable)
Experience of managing a cross-functional office (Desirable)
Understanding of the core functions and departments within the business and how they interact with each other. (Desirable)
Be proactive and have the ability to manage a number of projects at one time
Be able to provide a high level of customer experience to staff, visitors and contractors
Skills
Strong administrative skills, with the ability to manage a busy workload, to prioritise tasks and meet tight deadlines.
A high level of professionalism and excellent customer service skills.
Strong written and spoken English.
Excellent attention to detail, cultural awareness, and sensitivity.
Competent user of Microsoft office packages.
Behaviours
A team player who will provide support as required to other areas within the company
BENEFITS
Cycle to work Scheme
Tech Scheme
Car Scheme
Free flu vaccine through Healthshield
Free eye tests
Financial wellbeing support via WageStream
Employee Assistance Programme
Group income protection
GP24: GP Access for all
Health Cash Plan
Death in Service
Long service awards
Employee referral scheme
Enhanced Maternity and Paternity pay
OUR COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People We pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools and employer of choice for all.
SAFEGUARDING
CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.