Job Title: AV Technician
Location: 5* Hotel Venues
Salary: Competitive + Overtime + Benefits
Contract: Full-time, Permanent
Availability: Flexibility required – early mornings, evenings & weekends
About the Role
We are seeking a highly motivated and professional AV Technician to join our on-site team, delivering exceptional audiovisual services at two of London’s most prestigious 5-star hotels.
In this customer-facing role, you’ll be responsible for the seamless setup, operation, and breakdown of AV equipment across a wide variety of events. This is a hands-on position where your technical knowledge, hospitality mindset, and attention to detail will ensure every event meets luxury standards.
Key Responsibilities
AV & Technical Duties
* Set up and operate AV equipment daily at hotel venues.
* Carry the duty technician DECT phone and respond promptly to calls.
* Ensure equipment is correctly prepared, delivered, installed, and derigged.
* Maintain clean, organised sales desks and storage rooms.
* Track and manage stock levels of consumables and equipment.
* Perform basic maintenance and repairs, or arrange third-party servicing as needed.
* Support with cross-hiring and transport of equipment, including loading/unloading vehicles.
* Accurately handle event admin, inventory reporting, and kit security.
Customer Service
* Always present a professional and polished appearance.
* Deliver outstanding 5-star service to hotel staff, clients, and event guests.
* Build strong working relationships with hotel partners and clients.
* Proactively greet clients before meetings, ensure satisfaction with AV setup, and provide training on basic equipment use.
* Represent our company with a “can-do” attitude and solutions-first approach.
Sales & Revenue Support
* Actively upsell AV services where appropriate.
* Attend client meetings, site visits, and production briefings in the absence of account managers.
* Communicate any onsite equipment changes or additions to sales teams for prompt action.
* Support basic quote generation and billing using RentalWorks when required.
About You
Skills & Attributes
* Technically proficient in AV equipment (audio, video, projection, lighting).
* Excellent verbal and written communication skills.
* Well-organised with strong time management and prioritisation.
* A proactive, hands-on approach to solving problems.
* High level of professionalism and a team player attitude.
* Physically able to lift/move equipment up to 25kg and comfortable with active, on-your-feet work.
Experience
* Previous AV experience in hospitality, live events, or corporate environments.
* Experience in 4- or 5-star hotels or luxury venues is a distinct advantage.
* Familiarity with RentalWorks or similar AV inventory systems is desirable.
Flexibility
* Willing and able to work varied shifts including early mornings, late evenings, weekends, and occasional overnights.
What We Offer
* Competitive salary + overtime
* Opportunity to work at two iconic London hotels
* Full training and development opportunities
* Friendly and supportive team culture
* The chance to play a key role in delivering high-profile, high-quality events
How to Apply
Interested in joining our world-class AV team?
Send your CV and a brief cover letter to stephanie@prosperointegrated.com explaining why you're the right fit for this role.