Job Summary
We are seeking a thoughtful and organised Administrator to become part of our warm and supportive Care Home and Dementia Team at Foss Park Hospital.
Your work will play an important role in helping us provide compassionate, person‑centred care to those living with dementia and their families.
The Care home and Dementia Team provides specialist mental health and dementia support to residents in local care homes. The team works closely with care staff, families, and other professionals to promote wellbeing, prevent crises, and deliver high‑quality, person‑centred care for older adults.
Right to Work & Sponsorship
You must have the Right to Work in the UK to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk).
Key Responsibilities
As an integral member of the team, you will provide high‑quality administrative support to ensure the smooth running of the service. You will work closely with colleagues across clinical and non‑clinical areas, maintaining accurate records, coordinating meetings and assisting with day‑to‑day operational tasks.
We are looking for someone who feels comfortable multi‑tasking in a busy environment and can prioritise their workload and meet deadlines.
An individual with excellent understanding and experience of using IT software such as Microsoft Office will be used to maintain the trust systems and processes.
The successful candidate will have contact with service users, families and carers, as well as members of the public, and will require excellent interpersonal skills and uphold the trust values of Respect, Compassion and Responsibility.
Qualifications & Development
If you do not have the essential qualifications it may be worth contacting the recruiting manager to discuss options to work towards. Functional Level 2 Maths and English are currently available by enrolling at a local college. Courses are free of charge.
Health & Safety
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second‑hand smoke and currently operates a no‑smoking policy which ensures all buildings and grounds are smoke‑free.
About the Trust
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Salary & Benefits
With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts. It's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice; there are many development opportunities available, giving you the opportunity for career progression.
All staff have regular 1‑2‑1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high‑quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.
Welcome & Start Dates
We want you to have a positive experience when you start your new role with us. To ensure you have a great welcome, for all new starters joining the Trust we offer two start dates per month on the 1st and 3rd Mondays of that month.
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