Job Title: Part-Time Customer Service Advisor Location: HOOK Contract Type: Permanent Hours: 20-25 Hours per Week Our client is seeking a dynamic and motivated Technical Sales Advisor to join their team! This part-time position offers a fantastic opportunity to engage with customers while providing invaluable technical and commercial support. If you have a passion for customer service and technical sales, we want to hear from you! What You'll Do: As a Customer Service Advisor, you will play a pivotal role in our client's sales operations. Your responsibilities will include: Sales Support: Receive and process sales inquiries and quotations with precision and efficiency. Customer Relations: Develop and maintain strong relationships with customers, ensuring loyalty and repeat business through exceptional service. CRM Management: Maintain and update the CRM database, capturing important sales and technical data to support decision-making. Collaboration: Work closely with the Sales Office Manager and Directors to suggest and implement procedures aimed at enhancing customer satisfaction and sales performance. Product Knowledge: Develop a deep understanding of our products to deliver authoritative technical support to customers and internal teams. Interdepartmental Support: Foster relationships with other departments, such as accounts and warehouse, to ensure seamless operations. What We're Looking For: ...