IT Support / Cyber Support Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure. This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will be closely supported by a senior engineer and external consultants engaged on an ad hoc or project basis. Key Responsibilities * Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365). * Monitor cybersecurity tools and controls under the direction of senior colleagues. * Support the rollout and enforcement of security policies such as MFA and endpoint protection. * Provide support on IT projects, system upgrades, and internal documentation. * Perform routine system health checks and support incident response activities. * Support scheduled backups and recovery testing procedures. * Respond to helpdesk enquiries across multiple UK locations. * Provide occasional support to international locations as the organisation grows globally (some international travel may be required). * Maintain disaster recovery documentation and assist with relevant tools. * Engage in continuous learning of cloud infrastructure, cybersecurity best practices, and network technologies. * Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant. * Exposure to Microsoft Azure services (e.g. VMs, Intune, Entra ID). * Familiarity with Microsoft 365 security configurations. * Basic scripting knowledge, preferably using PowerShell. * Awareness of compliance frameworks such as GDPR, ISO 27001. * Foundational networking knowledge (e.g. TCP/IP, firewalls, VPNs). Please contact me for more detailed information on the enclosed. You must possess excellent communication skills and be eligble to work in the UK