This role within retail operations supports the Senior Retail Operations Manager by analysing store performance metrics, coordinating new tool launches, addressing training needs, and serving as the primary contact for operational support. It requires a blend of technical proficiency and strong organizational skills, fostering collaboration and efficiency in a fast-paced retail environment.
Key Responsibilities
* Supporting and assisting the Senior Retail Operations Manager with ongoing operations related activity across the UK
* Monitor and analyze store operational performance, including KPIs, and prepare reports for store management and operations teams.
* Provide day-to-day assistance on tools to the stores and share feedback to central teams on local specific needs or constraints.
* Serve as the point of contact for stores requesting support with operational metrics.
* Support the coordination of new process and tool launches.
* Identify training needs on tools and processes within stores and develop training kits, under the guidance of the Senior Operations Manager.
* Contribute to the planning and coordination of future training sessions, events, and initiatives by generating new ideas.
Competencies
* Comfortable working with figures and data, with strong numerical proficiency and the ability to analyze and interpret operational metrics.
* Technologically adept, with the ability to quickly learn and adapt to new tools and systems.
* Skilled in designing training materials, including manuals, guides, and presentations.
* Proficient in PowerPoint, Excel, and Word.
* Solution-focused with a proactive, can-do attitude.
* Strong team player with excellent collaboration skills.
* Highly organized, reliable, and capable of working autonomously while anticipating needs.
* Professional demeanour, with the ability to work efficiently and accurately under pressure.
* Familiarity with Hermes tools and the ability to train other team members.
* Job responsibilities and functions are not limited to the above. We as Hermès employees must always ensure that all functions of our position are represented with the highest level of professionalism.
"Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Hermès by 2x
Get notified about new Retail Coordinator jobs in London, England, United Kingdom.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Retail Store Manager (Full-Time) - Wembley
London, England, United Kingdom 2 weeks ago
Assistant Retail Store Manager (38 hours) - White City
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 7 hours ago
London, England, United Kingdom 3 days ago
Full Time Sales Assistant, Shoe Heaven, Harrods
London, England, United Kingdom 1 month ago
Online Retail Customer Service Coordinator - Soho Home
London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 12 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Junior Wholesale Co Ordinator - Leading Fashion Supplier
London, England, United Kingdom 2 weeks ago
Retail Coordinator | Beauty Brands (15 hours)
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 day ago
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Full Time Sales Assistant, Footwear Department, Selfridges London
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 1 month ago
Sales Assistant - 10 Hours - Sweaty Betty
London, England, United Kingdom 1 week ago
Full Time Sales Assistant, Ladies Footwear, Liberty London
London, England, United Kingdom 1 month ago
NARS Retail Development Manager - Multi Site London & South East (37.5 Hours)
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr