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Job description
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
We are passionate about creating dream holidays and living our SMILE values:
* Supportive
* Motivational
* Innovative
* Loyal
* Excellent
What makes a successful Branch Manager?
* Leading from the front with great leadership skills, experience in team management, coaching, and motivating colleagues.
* Having at least 2 years of travel sales experience and supervisory experience.
* Achieving personal sales targets and driving team performance.
* Exceptional communication and customer service skills.
* A love for numbers and ability to monitor sales and targets.
* Enthusiasm, optimism, and commitment to business growth.
* Interest in colleague development to enhance job satisfaction, performance, and talent succession.
Daily responsibilities of a Branch Manager at Hays Travel include:
* Being an inspiring leader and role model who meets targets and delivers excellent service.
* Managing branch profitability by maximizing sales and exceeding targets where possible.
* Overseeing daily branch operations and foreign exchange bureau.
* Promoting the branch through social media and new business leads.
* Supporting team performance, development, motivation, and morale.
* Representing the branch in the local community and attending promotional events.
* Participating in recruitment and ensuring the development of colleagues and apprentices.
Why work for Hays Travel?
We value work-life balance and offer:
* Training programs for personal and professional growth
* Promotion opportunities and recognition
* Educational travel trips
* Holiday booking discounts
* Uncapped earning potential
* Health care and eyecare vouchers
* Shopping discounts and milestone awards
* Referral bonuses and Smile Rewards Mastercard
We are committed to safeguarding our colleagues and undertake necessary checks, including DBS for relevant roles. Additionally, all colleagues are responsible for maintaining data security and reporting breaches immediately.
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