Debt Collections Administrator, Newcastle-under-Lyme, Permanent, £27,000 per annum Forrest Recruitment Ltd is currently supporting a well-established organisation in the recruitment of a Debt Collections Administrator. This is a fantastic opportunity to join a growing business based in the heart of Newcastle-under-Lyme. Key responsibilities include: * Proactively chasing outstanding payments via telephone, email, and written correspondence in a professional manner * Building and maintaining strong working relationships to ensure efficient and timely collections * Investigating and resolving account queries, negotiating and agreeing payment plans * Liaising with internal departments to resolve issues and support the credit control process * Escalating accounts for legal action where necessary * Maintaining accurate paper and electronic records * Supporting the team with additional ad-hoc administrative duties * The ideal candidate will: * Remain calm and professional under pressure * Possess excellent verbal and written communication skills * Demonstrate strong attention to detail * Be confident using Microsoft Word, Outlook, and Excel In return, the company offers: * 23 days holiday plus bank holidays * Free onsite parking * Company pension scheme * Modern kitchen facilities For more information or to apply, please send your CV to Amy Please note tha...