Contract Manager – Rail Hard FM Services Location: Hertfordshire Salary: Competitive Benefits Electric Car Contract Type: Permanent / Full-Time Reports To: Operations Director / Regional Manager About the Role We are seeking a proactive and results-driven Contract Manager that is ideally electrical bias to lead the delivery of a high-profile rail Hard FM services contract, ensuring full compliance with all KPIs and SLAs. This is a fantastic opportunity for an experienced professional—or a capable Contract Supervisor ready to take the next step—who thrives in a fast-paced, safety-critical environment. Key Responsibilities * Lead the end-to-end delivery of Hard FM services across rail infrastructure, ensuring all works meet contractual KPIs, SLAs, and company standards. * Conduct inspections of ongoing and completed works, ensuring quality, compliance, and adherence to technical specifications. * Provide hands-on technical support to both clients and internal teams, resolving queries and offering expert guidance. * Manage procurement of materials, ensuring best value, timely delivery, and alignment with project requirements. * Ensure all works are delivered on time, within budget, and to the required technical and safety standards. * Act as the main point of contact for the client, attending site and contract meetings, and maintaining strong working relationships. * Allocate and oversee work issued to specialist subcontractors, ensuring compliance with access protocols, response times, and client expectations. * Estimate and submit quotations for additional works, ensuring accuracy and commercial viability. * Undertake condition surveys and produce life expectancy reports, supporting asset management and long-term planning. * Review tender documentation and develop detailed scopes of work, ensuring clarity and alignment with client requirements. * Break down tender packages, coordinate supplier pricing, and manage the full tender return process including cover letters and supporting documentation. * Perform drawing take-offs, compile materials lists, and obtain competitive supplier quotes. * Raise and manage RFIs to clarify tender ambiguities and ensure accurate project delivery. * Develop tender programmes and procurement schedules, aligning resources and timelines for successful mobilisation. * Compile Contract Sum Analyses (CSA) and other commercial documentation to support project costing and reporting. * Project manage works from mobilisation to completion, ensuring seamless coordination across all phases. Candidate Profile Essential: * Proven experience in Hard FM contract management, ideally within the rail or transport sector. * Strong electrical knowledge/ experience * Strong understanding of statutory compliance, asset management, and maintenance regimes. * Excellent leadership, communication, and stakeholder management skills. * Ability to interpret and deliver against contractual KPIs and SLAs. * Full UK driving licence and willingness to travel across sites. Desirable: * PTS (Personal Track Safety) certification. * Technical qualifications in M&E or Building Services. * Experience using CAFM systems. * Candidates with Contract Supervisor experience and demonstrable leadership potential will be considered