Sales and Service Leadership Opportunity
">
We are seeking an experienced Pub Manager to lead our team in delivering exceptional customer service and sales performance.
">
The successful candidate will be responsible for leading a high-performing team, ensuring excellent guest satisfaction, and driving sales growth. They will also oversee staff scheduling, budgets, and resources to maximize efficiency and meet business needs.
">
This is a fantastic opportunity for a motivated and charismatic leader who thrives in a fast-paced environment. The ideal candidate will have proven experience in roles such as Pub Manager, General Manager or a similar leadership position, with strong leadership and communication skills.
">
Key Responsibilities include:
">
">
* Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
">
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
">
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
">
* Resource Management: Oversee staff scheduling, budgets, and resources to maximize efficiency and meet business needs.
">
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
">
* Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
">
">
Requirements include:
">
">
* Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
">
* Strong leadership and communication skills.
">
* Ability to work in a fast-paced environment while maintaining attention to detail.
">
* Exceptional customer service and problem-solving abilities.
">
* Knowledge of health and safety regulations.
">
* Strong organisational and multitasking skills.
">
* Experience in budgeting and financial management.
">
* Flexibility to work evenings, weekends, and holidays.
">
">
Benefits include:
">
">
* An attractive salary plus annual bonus opportunity.
">
* On-site accommodation, subject to availability and terms and conditions.
">
* An inclusive, supportive work environment.
">
* Comprehensive training and ongoing support.
">
* Career development opportunities, including fully funded qualifications.
">
* Exclusive team perks, including discounts on dining, holidays, and other benefits.
">