About the role
With a fleet size of over 190,000 vehicles, we have a lot of drivers to take care of. Our Driver Desk team is the first port of call for drivers, dealing with a wide variety of queries from booking MOTs, to connecting drivers with our roadside assistance provider. Most queries arrive by phone but there are some email queries to respond to as well.
Don’t worry if you know nothing about cars – you’ll go through a full 5-week training programme before you take your first call.
What we’re looking for
Are you passionate about delighting your customers? Enjoy working in a role where no two days are the same? If so, this could be your next move.
We’d also like you to bring your:
* Warm and helpful telephone manner.
* Curiosity, and hunger for learning new things.
* Ability to learn new systems and tools.
The package
We offer a basic starting salary of £26,732, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
Benefits
We also provide a comprehensive benefits package, including:
* Private medical cover, including a digital GP service
* Company pension with up to 10% employer contribution
* Discounts on our products and services and discounts in many high street brands
* 2 paid volunteering days every year
* Free on-site gym
* Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
* Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview Process
* Telephone interview our Talent Acquisition team
* 1-hour interview with some of our Driver Desk management team
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
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