An established food ingredients business is seeking a Technical NPD Baker to provide technical expertise across the UK and Ireland. This role plays a key part in supporting customers, driving innovation, and contributing to new product development within a fast-paced, customer-focused environment.
The Role
The successful candidate will provide hands-on technical support both internally and externally, working closely with customers, sales teams, and development functions. The role combines bakery-based development work with customer-facing technical support, trials, and training.
Key Responsibilities
Internal Technical Support
* Conducting test bakes
* Supporting new crop presentations and assisting development technologists
* Working closely with sales teams to support existing and new customer relationships
* Driving innovation across raw materials, processes, and recipes (NPD)
Customer Technical Support (UK-wide)
* Leading and supporting NPD and customer development projects, including plant and factory trials
* Troubleshooting and product-related technical issues
* Developing new products and processes in response to customer and business briefs
* Building strong customer relationships through face-to-face meetings, technical presentations, and ongoing communication
* Preparing and baking product samples within a development bakery environment
* Supporting pre-production, first production runs, and post-launch reviews
* Maintaining awareness of comparative products across major retailers and brands
* Contributing to the continual improvement of the Concept NPD process
Health & Safety
* Taking reasonable care for personal and others’ health and safety
* Complying with all health, safety, and fire procedures both on company and customer premises
About You
* Experienced in bakery or food product development
* Confident working directly with customers and presenting technical information
* Hands-on, organised, and comfortable managing multiple projects
* Passionate about innovation, quality, and continuous improvement
* Willing to travel across the UK and Ireland as required
What’s On Offer
* A varied, customer-facing role
* Opportunity to influence innovation and product development
* Collaborative working environment with strong commercial exposure