Operations Support - Flexible Hybrid Up to £28,000 (Depending on experience) Generous benefits package A rewarding opportunity exists in Farnborough to become part of their fast-paced and successful operations team. In this key role, you'll champion exceptional customer experience throughout every interaction. The Operations team is the backbone of the business, coordinating a variety of critical tasks across departments. Reporting to the Operations Manager and working alongside the Operations Associate, Operations Support holds a key role within the company and will be a central contact for any business queries. RESPONSIBILITIES Maintain streamlined and efficient operational processes to ensure outstanding service to our customers and colleagues. Foster clear, consistent communication across departments in line with company procedures. Provide administrative support to the sales team, including pre- and post-sales customer engagement. Generate and maintain accurate customer quotations, including calculating sales margins. Assist the Operations Manager with processing orders, creating contracts and inputting accurate financial data into the CRM. Offer administrative support to the CEO and Senior Leadership Team as needed. Utilise and enhance the company CRM system, including developing insightful reports. Conduct periodic data cleansing, maintenance and "data policing" in the CRM to ensure accuracy and reliabili...