Vacancy: Organisational Assurance Coordinator
Salary: £25,989 to £28,142
Hours: 37 hours per week (flexible working hours in operation)
Location: Staffordshire Fire and Rescue Headquarters
Contract: Permanent/Fulltime
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Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe.
Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre.
As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.
For more information about Staffordshire Fire and Rescue Service please click the below link:
About the Opportunity
The Organisational Assurance Coordinator will provide efficient and effective coordination of organisational assurance activities and information to support the Operational Assurance Manager. You will contribute to continual service improvement across the organisation in line with Staffordshire Fire and Rescue Service policy and procedure, helping maintain high standards of performance, governance, and learning.
Key Responsibilities
In this dynamic and evolving role, you will:
1. Administer the organisational assurance process, liaising with suppliers and users of the electronic reporting system.
2. Coordinate and monitor action plans arising from organisational assurance processes, ensuring improvements are tracked through to closure.
3. Coordinate the station assurance process and communicate relevant information ahead of planned visits.
4. Organise operational CPD forums, ensuring resources are prepared in line with the agreed agenda.
5. Maintain and update content on electronic learning platforms.
6. Provide administrative and clerical support to the management team, including arranging meetings, handling calls, greeting visitors, minute taking and decision logging.
7. Analyse, collate and present statistical information and reports for management and governance meetings.
8. Administer organisational records in line with service policy, both digitally and in hard copy.
9. Assist in monitoring expenditure for organisational assurance activity.
10. Coordinate administration of the National Operational Guidance programme, including NOL and JOL environments.
11. Support compliance with Health & Safety requirements.
12. Maintain data in line with GDPR and FOI legislation.
13. Take responsibility for personal development through training and qualifications.
14. Support the Operational Assurance Manager or their deputy to ensure continuity.
15. Undertake any other duties as reasonably required by the Head of Operational Assurance.
About You
We’re seeking proactive and flexible individuals who can thrive in a busy, detail-focused environment and support continual improvement across the organisation.
Essential Criteria:
16. Excellent administration, coordination and planning skills
17. Strong problem-solving abilities
18. Excellent written and verbal communication skills
19. Highly organised with strong attention to detail
20. Ability to work independently under pressure and meet deadlines
21. Able to work effectively with internal and external stakeholders at all levels
22. Flexible and adaptable, with willingness to learn new skills
23. Competent in the use of relevant software
Desirable:
24. Full driving licence and access to a vehicle
Additional Information
25. This opportunity is open to internal and external candidates.
26. All communication will be sent via email—please check your inbox regularly.
For further information, please contact:
27. Tariq Khalil
28. Recruitment Team
Apply Now
If you have a passion for supporting organisational improvement and ensuring high standards of organisational performance, we encourage you to apply. This role offers a meaningful opportunity to contribute to the quality, learning, and assurance activities that shape our service.
Submit your application now through our careers site.
Further details of the key tasks, responsibilities can be found within the role profile.
Closing date: 14th December 12:00 Midday
Interview date: W/C 15th December 2025
In addition to your salary, you will have access to a range of benefits including:
29. Enhanced Annual Leave Entitlement
30. Generous Pension Scheme
31. Access to Gyms & Fitness Advisor
32. Free Parking at Most Sites
33. Enhanced Maternity Package
34. Occupational Health
35. Well-being Champions
36. Employee Assistance Programme (EAP)
37. Eye Tests
38. Flexible Working Scheme
39. The Firefighter Charity
40. Cycle Scheme
41. Blue Light Card
42. Flamesavers
43. Rewards for rescue
44. Say So
45. Development Programme
46. Trade Unions
47. Career Breaks
48. Physiotherapy
49. TRiM
50. Employment Network
51. Fostering Friendly
Safeguarding
Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
Please note if you are successful at interview and commence pre-employment checks this will include DBS, please see what this involves and the process via the below link:
Positive Action
Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve.
Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include: Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent and persons of the LGBTQ+ community.
We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Fire and Rescue we pride ourselves on, then we would welcome you to apply.
For more information on Positive Action please email the team on
For any Recruitment queries please email