Job description
Storth Ltd are a long established manufacturing company based Nr Carnforth,Lancashire. We manufacture Agricultural machinery for the management of Slurry Systems.
We have an exciting opportunity for a well organised,self-motivated individual to join our team as a Service and Installation coordinator.
This role will involve organising engineers to visit farms to install new machinery as well as repairing and servicing existing machinery on farm, providing a top class customer service to all our customers. This is a fast paced role which requires a well organised individual.
Role Overview:
* Plan and co-ordinate installations of new equipment across the U.K
* Organise engineers to visit Service and repair jobs efficiently
* Deal with any warranty issues which may arise
Key Responsibilities
* Providing an efficient service
* Ensuring all repairs are dealt with in a timely manner
* Ensuring all installations are carried out to the highest standards and that the customer is happy
* Paperwork must be completed in detail
* Dealing with any warranty issues, documenting them accordingly.
* Organising equipment for service and repair jobs for engineers
* Liaising with other in house departments regarding any warranty issues
Qualities
* Excellent Telephone manner
* Organised with Paperwork
* Efficient in dealing with customers
* Having the ability to change plans to suit the demands of the customer
* The ability to understand the needs and pressures of Farmers
* Ability to meet deadlines
* Technical knowledge an advantage
Salary & Benefits
* Salary dependant on experience
* 20 days holidays plus Bank Holidays
* Long service holiday scheme
* 42.5 hours per week
* Monday – Thursday 8am – 5.30pm Friday 8am – 3pm
Job Type: Full-time
Job Type: Full-time
Pay: £24,420.00-£40,570.08 per year
Benefits:
* On-site parking
Work Location: In person