Overview
An exciting new Operations Manager opportunity at DX.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What it will feel like to be part of our team
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary
This role is responsible for leading and managing operational aspects of the service centre for the DX products, ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.
Key Responsibilities
* Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
* Experience of running a multi shift logistics operation
* Proven record of delivering great service to Customers and managing on-going Customer relationships.
* Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
* Experience of managing direct cost budget.
* Ability to use Microsoft Excel, Word, Email, Access, PowerPoint or similar database.
Essential Criteria For This Role
* Previous experience in the logistics or distribution industry
Additional Information On This Role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
* Competitive Rates of Pay
* Holidays: 25 days increasing with length of service + bank holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Enhanced Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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