Do you want to make positive difference to Sheffield and its resident?
Are you passionate about supporting teams to deliver?
Sheffield City Council’s Capital Delivery Service has a fantastic opportunity for an experienced support officer to join our Programme Management team supporting with the delivery of service improvements, capital projects and project and programme governance.
Service Support Officer role
We are looking to appoint two additional Service Support Officer’s in response to increasing demand.
Service Support Officers are based in the Programme Management Office, supporting direct project delivery, resource and commissioning and process improvement. This includes quality assurance and ISO 9001 certification for our Service Management System. Each Service Support Officer also works to a small number of dedicated project managers across the Capital Delivery and Transport Services and in other key areas such as:
1. managing data sharing protocols
2. supporting the commissioning process
3. board administration and minute taking
4. arranging training
5. archiving information
6. raising invoices
7. diary management
8. servicing operational Boards outside Capital Delivery Service (arranging meetings, collating and chasing agenda items, minuting meetings)
9. scheduling non-project meetings
Applicants should demonstrate:
10. good organisational skills - ability to manage competing demands and to prioritise and manage time effectively
11. resilience and flexibility
12. ability to develop good working relationships quickly
13. substantial experience of the following Microsoft packages: Outlook, Word and Excel
Experience of working with PowerPoint, Visio and Power BI apps is desirable but not essential as training in these can be provided.
Previous experience of working in a project delivery environment is not essential.
Application Process
14. Initial Assessment: Based on our standard application form, assessing relevant skills, knowledge, and experience.
15. Interview: Standard interview format with a panel of 3 Council officers.
The Capital Delivery Service
Sheffield City Council runs an extensive capital programme worth approximately £200m a year, covering projects on new and existing sites that we. Our Capital Delivery Service was created to deliver these projects to the highest standards.
We currently employ over 100 staff in a variety of management, technical, professional and support roles. We operate on a fully traded basis, charging fees to cover our costs.
The Capital Delivery Service includes:
16. Programme Management Office
17. Programme and Project Management
18. Procurement & Cost Management
19. Design Management – Architecture, Landscape Architecture, Mechanical and Electrical Engineering, Structural and Civil Engineering
20. Work Assurance and Project Safety
Training and Development
We offer many opportunities for training and development, including support with achieving professional qualifications as well as taking part in the Council’s mandatory training programme.
Our projects
We manage a very diverse range of projects including:
21. New schools and school expansions
22. New leisure centres
23. Highways, cycle path and foot path improvements
24. Flood alleviation
25. New Council housing and refurbishment
26. Council building refurbishments and compliance works
Working for us
Working for Sheffield City Council brings with it great opportunities and benefits including
27. flexible and family friendly working arrangements
28. one of the best pension schemes available in any sector
29. helping to shape the future of this vibrant city
Our key values are:
30. Together we get things done
31. People are at the heart of what we do
32. Openness and honesty are important to us
Interested?
Informal Contact Heather Stewart,, Ruth Harrison, and Danni O’Keefe,
Join us and make a tangible impact on the future of Sheffield!
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.