At Frozzys, we’re passionate about improving dogs’ health and happiness through innovative, high-quality treats. Since 2013, our flagship Frozen Yogurt for Dogs has become a favourite, now stocked in over 1,000 locations across the UK & Ireland. In 2021, we expanded into a wider range of ambient treats built around our core positioning – “Happy Gut, Healthy Pet.” As a fast-growing challenger brand with strong retail, Amazon, and direct-to-consumer presence, we’re on an exciting growth journey with new product launches ahead. Joining Frozzys means being part of a small, dynamic team where your contribution makes a real impact. Purpose This role ensures the smooth operation of our warehouse and delivery processes, covering order picking, packing, and dispatch. The post-holder will play a key role in fulfilling online and local orders, managing deliveries, and maintaining stock integrity, bridging internal warehouse operations with our customers and logistics partners. Ideal Candidate The ideal candidate will hold a clean driving licence and demonstrate strong organisational skills, with experience in warehouse operations or order fulfilment considered an advantage. They will thrive in a fast-paced environment, pay attention to detail, and enjoy taking ownership of both operational tasks and the customer experience. Key Responsibilities Loading, unloading, and delivering goods to customers across NI & ROI Ensuring excellent customer service during order handover Picking and packing orders accurately and efficiently Preparing orders for despatch Using technology to locate items and verify order accuracy Assisting with warehouse organisation and general duties as required Essential Criteria Valid clean driving license Strong organisational skills and attention to detail Ability to work independently and as part of a team Capable of performing physical tasks, including lifting and carrying Reliable, proactive, and customer-focused Desirable Criteria Previous experience in warehouse, delivery, or order fulfilment roles Familiarity with online order management systems or technology-based picking tools Other Relevant Information Availability: Immediate Summer hours: roughly 8 am – 8 pm, about 2 days per week. Winter hours will be lighter. (may vary) Location: Head office based in Belfast, with driving and deliveries across Northern Ireland and the Republic of Ireland Company-provided vehicle and necessary equipment for deliveries NIJobs