Lead Support Worker Lowestoft Permanent, Full time (37.5hpw), hybrid Pay £11.51 per hour (£22,500 per year) and great benefits including Health Cash Plan and on-call enhancement Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our Lead Support Worker, youll be at the heart of supporting our customers who have complex dual diagnosis with severe and enduring mental health conditions who needs to develop their skills to live more independently in the community. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know Typical day as a Lead Support Worker (known by us as Coordinator) Creating support plans with your customers. Encouraging our customers to be part of our customer involvement groups. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. Theres no rushing from one customer to the next here Plenty of time to collaborate with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, we're in the top 10 forGreat Places to Work in the UK You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to workon your own initiative, remaincalm under pressure and havea resilient approach. To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage Its not a deal breaker if you cant drive as long as you dont mind using public transport, as it is a community based role. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review. Our team Youll join our manager Lisa, whos been at Home Group for 7 years now, currently seconded into her senior manager role shes a true example of how we grow our own here Lisa has an evil kitten named Luna, and a huge dog called Benji to chase after outside of work, along with two grown up children so she likes to keep busy Our Waveney team, are super passionate about what we do, and were known in the organisation for our Elf on a Shelf antics in December, and are fun team to work with Job details Flexible working hours Monday -Friday (or were open to agreeing a work pattern with you) Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Manage your own diary with occasional On-Calls for which we pay an enhancement. Although youll be lone working, we do get together regularly in the daytime for training and team meetings and a cuppa and cake. Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work Whats in it for you? 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us Colleagues really matters to us, thats why w ere the 10^thBest place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about ourbenefits on our website. Find out more Click APPLY NOW to see ourSupport Coordinator Job Description, find out about us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process at ADZN1_UKTJ