Position: Commercial Analyst - International
Contract Type: Permanent / Full-time
Location: Ryton on Dunsmore, Coventry
Hours: Monday-Friday
Why choose DHL eCommerce UK?
Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
Provide analysis of data and reporting for the International Commercial Management Team and, where required for the wider DHL eCommerce business. Supporting with Salesforce maintenance and development/testing. Building, maintaining, and supporting the manual scripting of reports and manual billing.
* Support International sales account queries.
* Salesforce administration, development and testing where required
* Supporting finance on projects and reporting
* International lead maintaining and reporting where required
* Providing data insight and reporting for customer management and retention
* Ensuring accuracy in all tasks undertaken
* Reporting to support International product development and growth initiatives
* Analysing and providing customer Data to Sales & Commercial Management
* Supporting with implementing pricing changes
* Manual Invoicing supporting with script maintaining.
* Auditing
* Building relationships with various teams across the business
* Comply with GDPR when handling personal data
The ideal candidate will have:
* Excellent experience of Microsoft Office Programs - Excel knowledge is essential.
* Experience of analysing information and being able to present reports in a clear and concise manner.
* Hold experience within a parcel client services environment.
* Strong investigation skills
* Good working knowledge of systems, processes and procedures is essential.
* The ability to complete tasks to a high standard from start to finish.
What about career development?
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
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