About Us We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery About the Role We are looking for a Technical Operator to support our Engineering Operations team on the Bagging Machines’ operation at our Luton Customer Fulfilment Centre, you will be responsible for maximising equipment efficiency and to keeping technical areas of the operation clean and tidy as directed by the Management Team. You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends. What you will be doing As a Technical Operator, you’ll play a critical role in ensuring smooth and efficient bagging operations by: Managing the performance of bagging systems, including switching delivery tote directions and clearing conveyor jams. Loading new bag stock into machines and monitoring quality. Troubleshooting and resolving basic machine faults. Assisting engineers with maintenance and repair tasks. You will also need to support the On Grid Robotic Pick operating system. Ensuring high availability of robotic arms and end effectors. Cleaning, repairing, and reassembling offline end effector units. Performing scheduled preventive maintenance and housekeeping around robotic systems. About you Organised : Skilled in planning and prioritising tasks. Detail-Oriented : Quick to spot and solve problems with a hands-on approach. A Great Communicator : Able to produce clear and concise reports. Self-Motivated : Reliable, consistent, and able to work at pace. Experience within an Engineering Service Support role in an automated production environment would be advantageous What we offer you We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: Time to recharge : 264 hours annual leave (rising after 5 years), plus the option to buy more Health & wellbeing : Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. Family-first policies : 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). Financial support : Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. Commuter perks : Cycle to Work Scheme Exclusive discounts : 15% off at Ocado.com with free delivery (starting in your first month). Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. LI-ONSITE LI-OT LI-MG1