Job Title: Customer Service Advisor and Receptionist - Part time
Location: Carsington Water Centre
Employer: Severn Trent (via Morson Edge)
Salary: £13.62 per hour
Working Pattern: Part-time - 3 days per week (including weekends)
Hours: 10:00am - 6:00pm (7.5 hours paid per shift)
About the Role
We are currently recruiting for a Customer Service Advisor/Receptionist to join the team at Carsington Water Centre on behalf of Severn Trent, via Morson Edge. This is a fantastic opportunity for someone who enjoys working with people in a customer-facing environment.
This part-time role is ideal for individuals seeking flexibility, including university students, with a working pattern of 2 weekdays (10am - 6pm) and every other weekend.
Key Responsibilities
- Welcoming visitors and providing a friendly, professional first point of contact
- Handling inbound phone calls, including queries relating to parking permits
- Managing and resolving customer complaints in a calm and efficient manner
- Providing accurate information and support to enhance the overall visitor experience
- Maintaining a positive and helpful attitude at all times
Working Pattern
- 3 days per week
- Typically 2 weekdays plus every other weekend
- Shift...