Job Title: Sales & Operations Administrator | Location: Redhill, Surrey | Salary: £30,000 per annum | Contract Type: Permanent | Working Hours: Monday to Friday, 08:30 – 17:00
Company Overview
Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations.
Role Purpose
To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.
Key Responsibilities
* Handle incoming phone and email enquiries from customers.
* Prepare and send accurate quotations and follow up to secure conversions.
* Process contract orders and maintain accurate sales records.
* Keep CRM systems and internal databases up to date.
* Schedule jobs and prepare the required paperwork.
* Support general office administration duties.
* Resolve customer queries relating to ongoing projects.
* Liaise with the Sales Manager and Operations teams to ensure timely project delivery.
* Contribute to improving office processes and workflows.
* Uphold company standards in communication, presentation, and teamwork.
* Support colleagues and promote a positive team culture.
* Ensure compliance with company policies and health and safety standards.
* Maintain confidentiality and professionalism at all times.
* Deliver high-quality customer service with a strong attention to detail.
Skills & Experience
* Proven experience in administration, coordination, or customer service.
* Excellent verbal and written communication skills.
* Strong IT and CRM system skills.
* Highly organised, accurate, and detail-oriented.
* Able to work in a fast-paced environment with multiple priorities.
* Experience in hoist hire or construction equipment hire is desirable.
Benefits
* £30,000 per annum
* 30 days’ holiday (including bank holidays)
* Daily paid lunch breaks
* Company pension contribution
* Annual bonus scheme
* Private healthcare after probation
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