Kingdom Services Group - Retail Security Support Officer
Kingdom Services Group is a key partner to Morrisons Supermarkets, offering an exciting opportunity for a Retail Security Support Officer to join our team.
Role Overview
The Retail Security Officer plays a vital role in maintaining a safe and secure shopping environment for customers and staff. Responsibilities include preventing theft, deterring criminal activity, and managing emergency or conflict situations. The role requires keen observational skills, quick decision-making, and effective communication.
Location & Start Date
Where: Covering various stores in Dundee, Perth & Abroath.
When: Immediate start, seeking the right candidate.
Compensation & Hours
Salary: £11.47 - £11.50 per hour, depending on site.
Hours: On average, 5 days out of 7 shifts as per site rota, including early mornings, afternoons, evenings, and Sundays.
Benefits
* Contributory pension scheme
* Supportive team environment
* Training, career development, and progression opportunities
* Overtime and early pay scheme access
* Employee assistance and wellbeing support via the Kingdom Colleague App
* Discounted food & drinks on duty
* Free parking
Key Responsibilities
* Patrol & Surveillance: Conduct regular patrols, monitor CCTV, and report suspicious activities.
* Theft Prevention & Apprehension: Act as a deterrent, identify and prevent theft, and apprehend offenders following policies and laws.
* Customer and Staff Safety: Ensure safety, respond to incidents, de-escalate conflicts, and provide first aid if needed.
* Access Control: Manage entry points, check for unauthorized activities, and conduct searches as necessary.
* Incident Reporting: Document incidents, collaborate with law enforcement, and maintain security logs.
* Emergency Response: Respond swiftly to emergencies, coordinate with emergency services, and manage crowd control during evacuations.
* Customer Service: Maintain a friendly presence, assist with queries, and guide customers appropriately.
Candidate Profile
* Excellent communication and customer service skills
* Professional approach, good judgment, keen eye for detail
* Experience in security preferred but not essential
* Valid SIA Licence or application in process
* Five-year checkable employment history
If you are interested in starting a security career with Kingdom Services Group, we would love to hear from you!
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