Facilities Assistant - Derby Summary This role is all about using your practical skills and attention to detail to look after places that people love. We're looking for a Facilities Assistant to support Calke Abbey, Foremark & Staunton Reservoirs and Staunton Harold Church to help keep all places in good condition and running smoothly for all the people who visit. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 975 hours per year and on average you'll work 18.75 hours per week, but again, this may change due to operational demand. You'll work Monday - Friday. Salary: 12.75 per hour For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here One of the East Midlands’ top 10 visitor attractions, Calke Abbey is a high performing property having just welcomed 539,000 visitors in the last year. The unique visitor experience gives a vivid portrayal of a decaying country house, with the property’s interiors preserved but not restored. The team are passionate and committed to the property and maintain exceptional standards of conservation. In contrast, the two countryside sites of Foremark and Staunton Harold Reservoirs, managed in partnership with Severn Trent Water, offer visitors an opportunity to discover a rich array wildlife, walking trails and space for families to have some fun. Click here for more information about this location What you'll be doing You’ll help with the day-to-day maintenance of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of jobs including looking after our biomass boilers, completing monthly equipment compliance checks and minor bits of maintenance, making sure that all our facilities are kept in good working order. From time to time, you'll also be asked to help with some manual work such as unloading deliveries, moving barriers or lifting a manhole cover. Duties such as regular cleaning of gutters and gullies, identifying and resolving basic maintenance jobs and working as part of a team on larger maintenance tasks form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We’d love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills comfortable working in flexible and adaptable way The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.