Overview
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, with opportunities to gain experience in visual merchandising, general store operations and personal shopping. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
Responsibilities
* Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
* You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
* You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
* Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey.
* You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
* You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
* You will greet our customers into our store and tailor your approach to support the purpose of their visit.
* Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
* Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development.
* Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience.
* Awareness and knowledge of our brand, our style and our brand values – you'll support and influence your peers and customers alike.
* Can-do attitude and lots of enthusiasm – there's a lot of time spent on interacting with customers and colleagues on our busy shop floors.
* Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
* Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools.
* You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints.
* Excellent attention to detail.
* A confident communicator.
* You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
Brand and Store Information
At AllSaints we are in the business of feelings - making our customers feel cool and confident. We are a global brand with a diverse mix of talented people in a variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. Our standalone concept store in Bluewater, Kent has been open since 2020 and usually trades from 10:00am - 18:00pm (subject to seasonal change). Bluewater is the biggest shopping centre in the UK outside of London. Store location: approximately a 10 minute journey from Greenhithe station via shuttle bus or 45 minutes from Stratford International station.
Employee benefits include: a generous wardrobe allowance, potential to earn more from our team commission scheme, disability committed certified employer status, employee discount for you and your family and friends, up to 2 years service 33 days (25 days + bank holidays), over 2 years service 36 days (28 days + bank holidays), dental cash plan and free virtual GP appointments through Aviva, UNUM employee assistance helpline, life assurance, discounted gym membership and corporate discounts, free confidential wellbeing and lifestyle support with Retail Trust, enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause), health days for physical or mental wellness, dedicated mental health support from mental health first aiders, eye care vouchers, season ticket loans, and more.
We are committed to equality, diversity and inclusion. We safeguard against discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. If you feel you don’t tick all the boxes, we’d still love to hear from you. Finding people who have a passion for our brand and are open to learning is incredibly important to us.
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