Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.
The Role
You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing
Responsibilities
* Liaising closely with Tenants & Scheme Manager regarding access and programme of works
* Assisting and liaising with Site Managers, Supervisors and the Client
* Contacting neighbourhood housing associations and establishing working relations
* Visiting tenants and advising them on completion dates, colour schemes etc.
* Attending/chairing tenant forum meetings/open days advising tenants of works being completed
* Conducting surveys
* Pre-entry visits to introduce the company & to advise tenants on works being completed
* General admin - printing letters, updating files and trackers, arranging appointments etc.
Qualifications & Experience
* Must have previous experience of working as an TLO/RLO on social housing projects.
* Ability to manage own workload & work to tight deadlines
* Ability to work under pressure
* Full UK Driving Licence (company vehicle is provided)...