Job Title: IT Manager
Location: Duality Healthcare
Job Type: Permanent Full-time
About Duality Healthcare:
Duality Healthcare is Northern Irelands leading provider of Private General Practice & Primary Care. Together with patients we are re-inventing General Practice.
Our clinics offer state-of-the-art facilities designed to cater to a diverse range of patient needs. We pride ourselves on our patient-centred approach, ensuring that each individual receives the highest standard of care.
Job Overview:
Duality Healthcare is at the forefront of delivering affordable, accessible healthcare across Northern Ireland, with technology and innovation at the core of how we deliver better outcomes for our patients. You'll be the mastermind behind our IT strategy, infrastructure, and innovation, guiding and collaborating across departments to make tech work smarter.
What you will be doing:
Leadership:
Architect and oversee IT systems, networks, and cloud platforms
Optimise Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
Manage e-commerce, SaaS tools, vendors and licensing like a pro
Champion cybersecurity and compliance (ISO27001, Cyber Essentials Plus, GDPR)
Lead and drive tech projects from idea to impact
Operational:
Run an efficient IT service desk and infrastructure
Monitor performance, SLAs, and user satisfaction
Keep policies sharp and documentation tight
Collaborate across teams to deliver tech solutions that matter
Strategic Vision:
Shape and deliver the IT roadmap
Drive digital transformation and innovation
Manage budgets and vendor relationships with finesse
People Power:
Lead, coach, and inspire
Foster a culture of creativity, accountability, and growth
supervision, and performance reviews
Essential Criteria:
Degree in IT, Computer Science, Cybersecurity or similar
3+ years leading IT teams with a focus on support, infrastructure or systems
Deep knowledge of Microsoft 365 and Intune
SaaS experience (procurement, support, integration)
Cybersecurity expertise and incident management
Strong vendor management and contract negotiation skills
Excellent communication, organisation, and report-writing skills
A driving licence or access to transport
What we offer:
Competitive salary - £45,000 per annum
35 days annual leave
Pension
On site/hybrid working
A supportive and collaborative work environment
Potential for growth within the organisation
Training and development
This post is subject to a 6 month probation period.
Application Process:
Interested candidates are invited to submit their CV to .
Closing Date: Monday 1st December**
Duality Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Duality Healthcare and make a meaningful difference in the lives of our patients while enjoying a flexible and rewarding career.