The Clubhouse Locker Room Attendant is integral to the day-to-day operations of the Clubhouse at Trump International, home to The Greatest 36 holes in golf.
The clubhouse lies at the heart of the resort and is the centre point of resort activity. The clubhouse is also home to The Dunes Restaurant & Bar, Pro-shop and changing facilities. This role involves the daily cleaning of the Clubhouse Locker Rooms and front of house areas, requiring meticulous attention to detail and the highest standards of fineness and cleanliness.
Working
closely with the Clubhouse Manager and Housekeeping Manager, the Clubhouse
Locker Room Attendant executes 5-star guest experiences at the Clubhouse for
golfers, members, residents, visitors and guests.
This
role operates on a shift-based system including evening and weekend working in
line with the seasonal needs of the business.
Contract:
Fixed Term, Full-Time, April - September
Key Duties & Responsibilities:
* Undertake cleaning activities, within the Clubhouse Locker Rooms,
Rest Rooms and wider front of house areas
* Ensure all front of house areas are immaculate and fully stocked at
all times
* Assist in creating a warm and welcoming environment for our guests
* Assist guests with any queries in respect of their visit, directing
them to the appropriate member of the team as necessary
* Deal with guest
complaints in a friendly and efficient manner, ensuring guest satisfaction at
all times and ensure that any guest complaints and comments are reported to
management
* Report any missing or damaged items, ensuring they are replaced and
repaired
* Undertake regular deep cleaning tasks when required
* Comply with Health and Safety and COSHH regulations rules in line
with company policies
Qualifying Criteria:
* Experience within hospitality, hotel or leisure industry
advantageous
* Meticulous eye for detail and demonstrable commitment to
maintaining high standards
* Excellent timing keeping and good organisational skills
* Positive and flexible approach to work
* Proactive with the ability to work with minimal supervision
* Excellent oral communication skills with a polite and friendly
demeanour
* Smart appearance, with a confident and helpful attitude
* Due to the scale of the estate, a driving licence is advantageous
Salary & Benefits
Competitive rate of pay and benefits.
Note: This job description is not all
inclusive and is intended as an outline of the responsibilities and
requirements of the role. The role and duties will evolve in line with the
needs of the business.