Overview
Soft Services Operations Manager role at Labcorp – Eye, Suffolk. Some travel to other UK sites may be required.
As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.
Responsibilities
* Develop facilities soft service lines at Eye and Shardlow sites, and work in conjunction with other UK and European sites to ensure a timely, professional and quality service is delivered to the sites.
* Ensure 3rd party contractors provide daily services (including waste, cleaning, pest control and catering services) in a professional and compliant manner.
* Lead the Eye and Shardlow security teams and collaborate with UK/EU security lead to ensure alignment of strategy.
* Onboard soft services in TMS, leveraging the system to generate a consistent set of KPIs for the service and the whole region.
* Collaborate with site facilities teams (facilities management, projects, EHS and security), site leadership and other business stakeholders to ensure effective communication.
* Identify innovation opportunities or process improvements to provide either cost savings or productivity increases to the business.
What We Need From You
* Experience working within Facilities Management, ideally soft services.
* Experience of managing/supervising a team.
* Account management, multi-site and budget control experience would be beneficial.
* Facilities Management / CIWM qualifications are advantageous.
* Strong written and verbal communication skills with experience of liaising with a variety of different stakeholders.
* Attention to detail.
Equal Opportunity Employer
Labcorp Is Proud To Be An Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitals and Health Care
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