Salary: £35,000 - 35,000 per year Requirements: We require a full UK driving licence. We require customer service experience and the ability to provide a high standard of customer service. We require knowledge of Microsoft server and desktop operating systems. We require basic network diagnostics and troubleshooting skills. We require commercial experience working with Azure. We require experience with remote access VPN setup. We require experience with Microsoft Office 365 administration. We require an exemplary telephone manner. We require the ability to commute to our office daily, as this is an office-based role. We require the ability to travel occasionally to customer sites as needed. Microsoft certifications would be beneficial. Knowledge of VMware and Hyper-V deployment would be beneficial. Knowledge of WAN, LAN, WLAN, NAT, and firewalls would be beneficial. Experience with MS Exchange 2010 to 2016 administration would be beneficial. Previous experience working in an agency or MSP would be beneficial. Telephony administration exposure would be beneficial. Responsibilities: We provide technical support via email, phone, and face to face on client sites. We support a diverse technology stack across a range of software, hardware, and hosting solutions. We deliver ongoing support services to clients across the UK. We handle varied IT support work where no two days are the same. We travel to customer sites when required to support our clients. Technologies: Azure Hardware Hyper-V Support LAN NAT Network Office 365 VPN VMware WLAN Cloud More: We are a vibrant digital agency providing a range of software, hardware, and hosting solutions to clients across the UK. We are experiencing rapid growth and have a strong ongoing demand for support services. This is an office-based IT Support Engineer role with daily commuting required and occasional travel to customer sites. The role offers exposure to a varied and diverse technology environment, making it ideal for someone who enjoys hands-on support in a fast-paced agency setting. last updated 23 week of 2026