Job Description
About The Role
Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We focus on delivering essential infrastructure services for life, prioritizing safety, client, and customer centricity in a friendly, fun, and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in delivering our tech-enabled future. We provide full network cycle services for fixed, private, and mobile operators. Our private networks involve finding the best technology, managing assets, and system refreshes. With 24/7 network operations, we ensure everything runs smoothly, including comprehensive network repair and maintenance. This role can be based anywhere in the UK; you'll be assigned a contractual location but will work from home most of the time, with occasional team meetings at our locations.
What will you be doing?
We're seeking someone with at least 5 years of experience in technical solution design or consultancy, working with SME or larger customers. You should have strong presentation and interpersonal skills, able to influence internal stakeholders and customers effectively. A self-starter with a can-do attitude, you'll thrive under pressure and deliver profitable, workable solutions.
You should be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), with a solid understanding of technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio, and AutoCAD are essential.
What you'll bring:
* Experience with mission-critical, Black-Start compliant, low latency networks using SDH/PDH, MPLS/IP, fibre, microwave radio, and leased line products (e.g., Openreach EAD, OSA).
* Understanding of Layer 2 & 3 networks, WAN, LAN, and services design.
* Knowledge of fibre systems, electrical utility fibre deployment, and telecoms installation in substations.
* Experience designing DC power supply and battery systems, working with copper xDSL (BT WBMC, SHDSL), synchronisation networks (PRC, SSU, NTP, PTP), and satellite services (e.g., BGAN, T-SAT).
What's in it for you?
We offer benefits to support your life in and out of work, including:
* Matched or contributory pension scheme
* Online GP service, 24/7
* Employee assistance programme
* My Rewards portal with retail discounts
* Life assurance
* Cycle to work, salary finance, and GAYE schemes
* Enhanced maternity, paternity, and adoption leave
* Reward and recognition scheme
Additional benefits include a Health Care Cash Plan, discretionary bonus scheme, 25 days annual leave plus bank holidays, and a referral reward program.
About us
We aim to be an employer of choice and a great place to work, attracting diverse talents who make a difference. We support and recruit army veterans and foster inclusive environments through our ENABLE networks. Our values—responsibility, openness, teamwork, and ambition—guide our culture and work ethic. We invest in industry-recognized training and development programs for all career stages. Join us during this exceptional time to be part of M Group.
Note: Occasionally, job adverts may close before the stated deadline. Successful candidates may be subject to background checks and drug testing as part of onboarding.
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