Streamline Recruitment have a fantastic opportunity to join our client’s team in Tilbury Docks who specialise in the importing and distribution of Timber and Panel products. This is a great opportunity to join a well-established business based at Tilbury Docks, offering a full-time, office-based role in a supportive and fast-paced environment. Key Responsibilities: * Accurately process incoming customer orders via phone, email, and internal systems. * Proactively contact customers to confirm order details and offer additional products where appropriate. * Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met and SLAs are upheld. * Build and plan delivery loads based on product type, volume, and destination. * Ensure all paperwork, including delivery notes and shipping documents, is completed and filed correctly. * Maintain accurate records of all orders and transport arrangements. * Handle incoming calls and respond to customer queries or complaints in a professional manner. * Monitor stock availability and communicate lead times where needed. * Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment. * Support with general admin tasks, including updating spreadsheets, order tracking, and customer account information Monday – Friday 08:00-17:00 £27-30k DOE 25 days holiday + bank holidays! ...