Our client is looking for a proactive and detail-oriented Sales Administrator to join their team.
The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under pressure.
Day to day of the role:
* Ensure accurate entry of customer orders into the CRM system and maintain up-to-date records.
* Communicate effectively with customers and colleagues via telephone and email, addressing queries promptly.
* Manage promised delivery dates, ensuring they are met and communicated to customers.
* Oversee the entire order process, including dispatch and delivery details.
* Process customer quotations and manage daily distribution through CRM systems.
* Conduct stock control and oversee transfers.
* Maintain daily communication with the warehouse, adhering to global logistic guidelines and conducting self-audits.
* Visit the warehouse to identify areas for continuous improvement.
* Support the flow of goods from the parent company to end customers, ensuring efficiency at all stages.
Required Skills & Qualifications:
* Ideally a 2:1 Bachelor’s degree in any discipline.
* Full driving licence.
* Experience in a professional environment is advantageous.
* Excellent communication skills, both written and oral.
* Logical and precise thinking with a good head for numbers.
* Target-oriented mentality with the ability to self-evaluate and innovate.
* Ability to work well within a team and independently to defined objectives.
* Capable of working effectively under pressure and to tight deadlines.
* Proficient in multi-tasking with high attention to detail.
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