As Head of Technology Operating Model, I am accountable for the definition, implementation, and ongoing effectiveness of Tesco Technology’s end‑to‑end operating model. My role is to ensure that how Technology operates day‑to‑day—its structures, decision‑making, governance, planning, delivery, and ways of working—is clear, coherent, scalable and consistently applied across the organisation. Working closely with senior leaders across Technology and the wider business, I focus on making strategic intent executable, driving measurable improvements in Technology’s effectiveness and ensuring the operating model enables teams to deliver value predictably and at pace.
Technology Operating Model
end Technology operating model and act as the single point of accountability for how Technology operates
focused framework covering:
Accountabilities and decision rights
Governance structures and forums
Planning, funding, and delivery cadences
Mandatory standards vs local flexibility
Ensure the operating model balances consistency at scale with decentralised execution
Lead continuous evolution of the operating model as the organisation changes
world adoption, not just documentation, through tooling, guidance, and embedded governance
Enabling Technology Strategy
model leadership and structure to support Technology Strategy
Ensure strategy is supported by clear execution mechanisms, governance, and cadence
Partner with Business Strategy & Planning to ensure strategies can be practically delivered through the operating model
Leadership
Lead the Technology Operating Model practice as a core enabling capability
Align closely with Enterprise Architecture, Portfolio, Colleague Engagement and many other teams to drive operating model ownership & evolution
Continuously optimise the operating model based on measurable effectiveness
Qualifications
Extensive experience defining, implementing, and evolving large‑scale Technology operating models with significant bespoke build as well as 3rd party SaaS / COTS
Proven track record translating strategy into execution frameworks
Strong experience designing governance, decision‑making, and delivery systems
Organisational and operating model design
Governance and decision‑rights design
Understanding of technology SDLCs and agile product delivery models
Portfolio, planning, and delivery cadence design desirable
Change enablement and adoption at scale
Coaching, facilitation, and consultative leadership
Data‑informed evaluation of operating effectiveness
We are proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
#J-18808-Ljbffr