Overview
Salary: Competitive (dependent on experience) + Quarterly Incentive Plan
Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group.
What’s in it for you?
* Competitive salary (DOE)
* Quarterly Incentive Plan – rewarding your impact
* Free parking or discounted rail travel
* Complimentary meals on duty
* Special team member rates at Radisson hotels worldwide
* Contributory pension scheme & Life Assurance
* Access to our Employee Assistance Programme (UNUM)
* Ongoing training and genuine career progression opportunities
* 20 days holiday + bank holidays
* Discounted Gym Membership, including pool and leisure facilities
About the Role
As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience.
Key Responsibilities
* Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
* Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
* Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
* Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
* Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
* Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
What We’re Looking For
* Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment
* Previous supervisory or team leadership experience (preferred)
* Strong organisational and prioritisation skills
* Excellent communication and interpersonal abilities
* Proactive, hands-on approach with a positive mindset
* Ability to thrive in a fast-paced, changing environment
* Passion for delivering outstanding guest and client experiences
* Confidence using Microsoft Office and booking/sales systems
If you’re ready to take the next step in your career, lead by example, and join a team where anything is possible, we’d love to hear from you.
Say Yes I Can! and apply today.
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