* Temp to perm opportunity
* Great opportunity to work for a leading business
About Our Client
This organisation operates within the energy & natural resources industry and is recognised as a medium-sized company with a strong presence in its sector. The company is committed to delivering quality customer service and operational excellence.
Job Description
* Manage and coordinate service schedules efficiently to meet customer requirements.
* Communicate with customers to confirm service appointments and address any scheduling queries.
* Collaborate with internal teams to ensure smooth scheduling and resource allocation.
* Track and update scheduling information in the system accurately and in a timely manner.
* Resolve scheduling conflicts and escalate issues when necessary.
* Provide outstanding customer service while handling enquiries professionally.
* Maintain clear and effective communication with field teams to ensure service delivery.
* Contribute to process improvements and suggest ways to enhance scheduling efficiency.
The Successful Applicant
A successful Customer Service Scheduler should have:
* Previous experience in a scheduling, coordination, or customer service role.
* Strong organisational and time management skills.
* Excellent communication abilities, both written and verbal.
* Proficiency in using scheduling software or similar tools.
* Problem-solving skills with a proactive approach to challenges.
* A positive attitude and a commitment to delivering exceptional customer service.
* Can commit to an initial temporary based opportunity.
What's on Offer
* Temp to perm opportunity.
* Competitive hourly rate & weekly pay.
* Free on-site parking.
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