Field Service Engineer – Mechanical/Electrical Bias (Analytical Equipment)
Location: Home-based – ideally near Midlands
Salary: £41,000 + company car & comprehensive benefits package
Territory: Midlands and South West
A leading manufacturer of high-quality analytical instrumentation is seeking an additional Field Service Engineer to join their established Service & Technical Division, supporting customers across Midlands and the surrounding region.
Known for their exceptional build quality, excellent customer support, and employee-focused culture, this organisation operates under a unique structure with no shareholders, offering unrivalled stability and a strong team culture. Staff retention is outstanding, and continued growth across the UK & Ireland is driving further investment in the service team.
The Role
Reporting to the UK Service & Technical Team Leader, responsibilities include:
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Managing your own schedule of preventative maintenance, repairs, and breakdown support
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Performing equipment installations, qualifications (IQ/OQ), and end-user training
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Diagnosing faults using a mix of detailed protocols and initiative-based problem solving
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Using service software to record, document, and close jobs promptly and accurately
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Prioritising and planning your workload to meet customer expectations
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Supporting colleagues in other regions when required
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Primarily home-based, with occasional overnight stays for larger or more distant jobs
What We're Looking For
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Experience as a Field Service Engineer – ideally in analytical/laboratory, medical devices, or scientific equipment
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Mechanical or electrical engineering skills with good fault-finding ability
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Attention to detail, organisation, and excellent communication skills
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Some knowledge of chemistry is helpful – or a willingness to learn with support
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Full UK driving licence and willingness to travel across the region
What’s on Offer
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£40,000 base salary
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Company car (available for personal use) + fuel card (with optional private mileage)
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Laptop, mobile phone, and broadband contribution
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Company pension scheme
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Private medical insurance (after qualifying period)
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Life assurance / death-in-service scheme
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Full training provided, including in-house mentoring and technical training at European HQ
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A supportive, proactive, and team-oriented working environment with long-term stability