Job summary
The Exeter Core Adult Mental Health Team are looking for a highly motivated, dynamic, organised Medical Support Secretary to support Consultant Psychiatrists in all of their administration tasks.
You will be working as part of a bigger administration team alongside Business Support Administrators. You will be given full training and support from a Business Administrator as your Line Manager. The team support the adult population in the community providing diagnostic and support services for people with mental health difficulties.
The job is very interesting and varied and there is opportunity to progress within Devon Partnership Trust.
The contracted hours for this post are hours per week.
Please note that thisvacancy does not meet the requirement for certificate of sponsorship.
Main duties of the job
1. Comprehensive diary management and ensuring Consultant/associated team membersare briefed and ready for meetings and appointments
2. Transcribe comprehensive dictation from audio recordings into letters, reports, minutesor directly onto patient records
3. Provide general administrative function for the Consultant, which will include being pointof contact, writing detailed letters and reports for the Consultant and associated team toapprove
4. Collate and distributing reports/papers for meetings chaired by the Consultant/associatedteam and ensuring the agenda is sent out to report authors and attendees in advance
5. Meeting administration: taking and distributing formal minutes; recording clear actionsand following these up to check completion; maintaining attendance records
6. Event coordination and planning as required
7. Supporting the Consultant and team by ensuring that records are up to date on allstaffing and patient systems and that items are dealt with quickly and efficiently onappropriate finance systems
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Qualifications
Essential
8. RSA 3 Word Processing or equivalent level of experience in practice.
9. NVQ3 in administration or equivalent level administrative knowledge and experience
10. GCSE English or equivalent
11. Evidence of continuing professional and personal development
Desirable
12. ECDL (European Computer Driving Licence).
13. Shorthand or Speedwriting
14. AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification
Experience
Essential
15. Excellent organisational skills.
16. Ability to prioritise workload and adapt to change when required
17. Experience of working as part of a team
18. Previous experience of working within an administrative or secretarial team
19. Experience of dealing with confidential and complex information
20. Ability to take accurate formal and informal minutes
21. Demonstrate good numeracy and literacy skills
22. Experience of general office routine and filing systems
23. Previous NHS experience of working in a Healthcare or Social Care administrative setting
24. Experience of Audio transcription
Desirable
25. Previous experience in a Medical Secretarial role
Knowledge and Skills
Essential
26. Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
27. Working knowledge of a range of administrative procedures including diary management and arranging appointments
28. Experience or understanding of creating electronic records, electronic filing systems
29. Electronic data base management.
30. Ability to manage diverse workload whilst dealing with frequent interruptions
31. Ability to meet deadlines and to work under pressure
32. Exceptional organisational skills and ability to prioritise
33. Ability to work both independently and as part of a team
34. Ability to provide a high standard of secretarial support for meetings organising, booking venues and minute taking
35. Knowledge of our business and how it supports patient care
Desirable
36. Knowledge of Systmone