Introduction
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger, a team that shows up, stands together, and leads with purpose.
Overview
We are seeking a team of experienced Claims Handlers to join our dynamic team on a contract basis. This role focuses on managing complex disease claims, including but not limited to Asbestosis, Mesothelioma, and Hand‑Arm Vibration Syndrome (HAVS). The successful candidates will be responsible for handling claims from inception to resolution, ensuring a proactive approach to claims management to minimise litigation risks.
How You'll Make An Impact
* Comprehensive Claims Management: Handle a caseload of complex disease claims from cradle to grave, ensuring thorough investigation and resolution.
* Policy Investigation: Conduct detailed investigations of claims policies to identify any potential recovery opportunities.
* Proactive Claims Approach: Implement a proactive approach to claims management to prevent and reduce litigation, ensuring efficient and effective resolution of claims.
* Stakeholder Communication: Maintain clear and effective communication with all stakeholders, including clients, legal teams, and medical professionals, to facilitate smooth claims processing.
* Documentation and Reporting: Ensure all claims are documented accurately and reports are prepared in a timely manner for internal and external review.
About You
* Experience: Proven experience in claims handling, with a strong focus on disease‑related claims.
* Specialisation: Experience in handling Employer’s Liability (EL) and Public Liability (PL) claims.
* Knowledge: Sound understanding of medical and legal terminology related to disease claims.
* Analytical Skills: Strong analytical skills to assess claims and identify recovery opportunities.
* Communication Skills: Excellent verbal and written communication skills to interact effectively with various stakeholders.
* Eligible to work in the UK.
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
* Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days
* Defined contribution pension scheme, which Gallagher will also contribute to
* Life insurance, which will pay 4× your basic annual salary, which you can top‑up to 10×
* Income protection, we’ll cover up to 50% of your annual income, with options to top‑up
* Health cash plan or private medical insurance
Other benefits
* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan, HMRC approved, tax effective, stock purchase plan
* Critical illness cover
* Discounted gym membership, with over 3,000 gyms nationally
* Season ticket loan
* Access to a discounted voucher portal to save money on weekly shop or next big purchase
* Emergency back‑up family care
* And many more…
EEO Statement
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination on the grounds of race, color, religion, creed, gender, sexual orientation, disability, and other protected characteristics. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including but not limited to recruitment, hiring, training, promotion, and compensation.
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