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E-commerce manager

Chalgrove
PERGOLUX
Manager
Posted: 22 July
Offer description

PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.

If you have a passion for outdoor living products and a desire to work in a dedicated environment with amazing colleagues - you've come to the right place!

We make the dream possible. Be part of our dream team!


You Will

* Drive Conversion Optimisation: Lead systematic A/B testing program to improve our 2.5% conversion rate through data-driven UX improvements, product page optimisation, and checkout flow enhancement
* Own Customer Journey: Take full responsibility for the digital customer experience from first click to purchase completion, identifying and eliminating friction points
* Build SEO Foundation: Develop and execute comprehensive SEO strategy to reduce our reliance on paid advertising and establish organic traffic growth
* Marketing Automation: Create and optimise email sequences, abandoned cart recovery, and other growth/experience based campaigns
* Performance Analytics: Implement robust tracking and reporting systems to provide clear visibility into funnel performance and ROI by channel
* Website Optimisation: Ensure site performance can handle 3x traffic growth while maintaining fast load times and excellent user experience
* Content Strategy: Develop conversion-focused content including product descriptions, landing pages, and educational content that drives purchase decisions
* Mobile Excellence: Optimise mobile experience to capture the growing mobile customer segment in outdoor living


Metrics You'll Move

* Conversion Rate: Your primary metric. We expect someone in this role to be able to move this by as much as 20pp.
* Organic Traffic: Grow organic search traffic by 50%+ year-over-year
* Email Revenue: Establish email as 15%+ of total revenue through automation
* Page Speed: Maintain <3 second load times across all pages
* Customer Acquisition Cost: Reduce overall CAC through improved organic presence
* Average Order Value: Increase through better product bundling and upselling


What You'll Bring

* Multi-year Ecommerce Experience: Proven track record managing high-growth ecommerce websites, preferably in home improvement or outdoor living sectors
* CRO Expertise: Hands-on experience with A/B testing platforms, conversion optimisation methodologies, and user experience principles
* SEO Knowledge: Understanding of technical SEO, content optimisation, and organic growth strategies
* Analytics Proficiency: Expert with Google Analytics, conversion tracking, and data interpretation to drive decision-making
* Technical Skills: HTML/CSS knowledge, familiarity with Shopify (Platform, Flow, Scripts, and Apps), and experience with testing tools.
* Marketing Automation: Experience with email marketing platforms (Klaviyo peferred), customer segmentation, and automated campaign development
* Premium Brand Understanding: Appreciation for luxury/premium positioning and how to maintain brand standards while optimising for conversion


What we offer:

* A dynamic international work environment in a rapidly growing company with many growth opportunities
* Hybrid work model (80% on-site / 20% remote)
* Ergonomic workstations and modern Apple/Windows laptops
* Employee events at various locations (summer party, Christmas party, after-work gatherings)
* Access to the Corporate Benefits portal
* Employee discounts on PERGOLUX products
* Motivated and supportive colleagues who help each other
* Strong focus on professional development and skill-building
* Free drinks and snacks
* Employee referral program

We look forward to receiving your application and resume!

For more exciting insights into the PERGOLUX culture visit our Linkedin or Instagram page!

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