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Shopping centre operations manager

London
Foundation Recruitment
Operations manager
Posted: 25 May
Offer description

⭐OPERATIONS MANAGER

💸Upto £50,000- £55,000k


We are seeking an ambitious, forward-thinking Operations Manager to take ownership of a thriving multi-tenanted retail scheme in North London. This is a fantastic opportunity for an experienced property professional who enjoys autonomy, thrives in a fast-paced environment, and wants the chance to make a real impact.


As the sole person onsite, you will have full operational responsibility for the scheme and play a key role in shaping its future. With exciting improvement and development projects planned over the next 3–5 years, this role offers the opportunity to lead from the front and take ownership of meaningful change.


YOUR RESPONSIBILITIES...


* Day-to-day operational management of the retail scheme
* Managing third-party contractors and service partners
* Service charge budget management and financial oversight
* Building strong relationships with tenants, occupiers, and key stakeholders
* Retail and tenant liaison, ensuring excellent occupier engagement
* Managing planned projects and improvement works across the site
* Ensuring compliance with health & safety and operational standards
* Identifying opportunities to improve efficiencies and enhance the customer experience


ABOUT YOU...


* Previous experience within retail property, shopping centres, or multi-tenanted environments
* Strong contractor management experience
* Experience managing service charge budgets
* Excellent communication and stakeholder engagement skills
* Confident working independently and using your own initiative
* Organised, proactive, and solutions-focused
* Project management experience would be highly advantageous
* A good understanding of soft services contractors and M&E contractors
* IOSH (essential) & NEBOSH (desirable)


WHATS ON OFFER...


* A highly autonomous role with genuine ownership
* The opportunity to shape and improve an established retail destination
* Exposure to exciting projects and long-term asset improvements
* A supportive and forward-thinking environment where your ideas will be valued



👉If you are a motivated Operations/facilities Manager looking for your next challenge and want the opportunity to make something your own, we would love to hear from you, please forward your CV to sally.ridgway@foundationrecruitment.com

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