Role Title: Payroll Compliance Specialist Role Designation: Process Lead Reporting Manager: Payroll Manager Job Level: 4B Location: Birmingham About Infosys BPM Ltd: Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915 employees from over 80 nationalities, as of June, 2018. Key Responsibilities & Deliverables: • Process corrects and timely salary payments to designated payroll areas across our FTSE 100 client (including Channel Islands, Isle of Man and international employees), and provide a specialist payroll service to same. • Provide specialist payroll subject matter support and advice to the broader payroll department, including understanding the impact of legislation changes and the ability to complete manual payroll calculation and comprehensive, detailed pay slip explanations. • Manage central payroll function processes in order to support payroll team members and key payroll service delivery. • Ensure compliance with relevant regulatory region legislation in respect of processing of all payments to employees, as well as income tax, National Insurance/Social Insurance, pensions and National Minimum Wage/National Living Wage. • Ensure payroll compliance and governance at all times, in line with Group and business audit controls, local business controls and UK & Ireland legislative framework. • Identify weaknesses or inconsistencies in payroll and system processes and make recommendations for improvements. • Working closely with Project Teams to create client facing Test Strategies and Test Cases • Oversee scheduled and ad hoc functional and regression testing of new and existing core functionality to ensure high quality standards are achieved always for all software releases • Ensure payrolls are completed accurately and timely following set checks and balances, and to obtain approval before exiting. • Accurate processing of payroll reversals when required, including results table analysis. • Ensure any exception and/or error reports are fit for purpose and maintained in line with payroll compliance and regulatory legislation. • To understand the various pension schemes within the Group and the impact of calculations on pay slips, including Workplace Pensions Auto Enrolment legislation and processes, along with associated reconciliations. • Manage the appropriate approval levels, with supporting evidence, and to ensure sign off is made before BACS payments are arranged for submission. • Processing and validation of all tax and National Insurance/Social Insurance documentation, in accordance with local legislation, including P6, P9, P45 and New Starter Declarations. • Reconciliation and submission of monthly Real Time Information data to HMRC, and resolution of any queries arising from. • Attend regular team meetings/huddles in order to maintain an acceptable standard of service delivery. • House-keeping data storage and paperwork, in line with client audit and business controls. Essential Criteria: • Prior experience in a payroll software testing role or similar • Good knowledge of SAP Testing Platforms • Passion for driving new ideas processes and standardizing • Self-motivated and ability to use initiative • High attention to detail • Ability to meet deadlines under pressure • Excellent time management • Communicative with a high standard of reading and written skills • Working knowledge of Microsoft Office products (particularly Excel) • Must be a highly motivated people person • Proactive team player • Professional outlook and strong personality • The ability to work to strict and tight deadlines • Ability to work autonomously while having a strong sense of commitment to team and department • Good collaboration with other teams and departments • Display high levels of confidentiality, honesty and integrity Desirable Criteria: • Ability to organize work and prioritize with limited supervision • Excellent customer service skills • Excellent organizational skills • Awareness of the implications of information laws, such as the data Protection Act Core Competencies: Quality Knowledge & Continuous Improvement Management: • Thorough grasp of quality procedures and techniques • Working knowledge of principles of control measures • Basic understanding of specific change management processes SLA & Performance Management: • Sound understanding of process performance measurement, reporting and tracking requirements • Working knowledge of risk mitigation practices to identify and manage the risk and liabilities • Able to generate accurate reports and highlight issues Client Centricity & Business Metric Management: • Broad understanding of complaint handling guidelines and procedures, client business and key metrics • Able to enhance effectiveness of own process Building Collaborative Partnerships: • Interacts regularly with key influencers within and outside own organization and uses formal and informal opportunities available to build relationships by working on mutual areas of interest and to achieve laid down objectives • Develops and maintains extensive knowledge of key influencers within own organization and client organization and uses social networks effectively • Demonstrates knowledge of work area and appreciation of others’ concerns to build own credibility and influence others • Identifies areas of agreement, and respects other stakeholder views and leverages data to build a strong case for negotiation Analytical Ability: • Looks at data from multiple sources and integrates data/inputs • Able to build cause effect linkages to arrive at key issues • Able to assess the pros and cons of all the alternatives to arrive at the optimal solution Learning & Innovation: • Seeks new thinking in the group actively seeks ideas from the team • Drives and supports the team in establishing effective learning goals • Creates opportunities for team to pilot new ideas to completion High Impact Communication: • Able to assess the target audience’s needs, prepares and practices a logical flow • Able to articulate own point of view based on assessment of multiple point of views This role profile is a guide to the work you will initially be required to undertake commensurate with job level and experience. It may be changed from time to time to incorporate changing circumstances. It does not form part of your contract of employment.