Process referral letters ensuring the Nurses and Healthcare Scientists assess these for urgency. Make appointments as appropriate, in line with government and local targets. Where this is not achievable, give notification promptly to line manager. File investigation results in appropriate health records and draw initiating doctors or practitioners attention to all incoming results, prioritising those which may require urgent clinical input.
Undertake other clerical duties to ensure the smooth running of the office, including sorting post, photocopying, sending and receiving facsimiles, answering telephone calls and dealing with enquiries, redirecting and relaying information as necessary. Work collaboratively with the Band 4 senior administrator and Band operations manager to sustain a strategy for validation of of patient target lists, No Outcome reports and reports relating to patient pathways. Provide PA support to clinical teams, diary management, arranging meetings, registering and organising conference & study day attendance. Assist in Coordinating Audits and validation for best practice.
Collation of tests, diagnostics and results before patients attend outpatients. E.g complex sleep consultations